Senior Technical Consultant
Contract
Cape Town
Posted less than a minute ago
Seniority level
Senior
Experience
5+ Years
Remuneration
R 45 000 - R 55 000
Remuneration type
Salary
Remuneration frequency
Monthly
Benefits
Hybrid Work Model
The Company
The Company is a leading provider of holistic customer champion services, delivering tailored solutions to clients through exceptional support and technical guidance. With a focus on service excellence, The Company ensures a high level of customer satisfaction by offering specialized services that meet clients' needs and business objectives.
The Role
As a Services Consultant, you will play a key role in supporting clients with day-to-day inquiries, strategic workflow advice, and system champion tasks. This includes providing technical guidance, troubleshooting client-specific issues, and ensuring that support logs are accurately documented. You will work closely with the team leader to ensure high-quality service delivery and maintain strong client relationships through timely and effective communication.
Requirements
- Technical Skills: Strong inclination towards technology with a solid understanding of troubleshooting and system support.
- Prioritization: Ability to effectively prioritize tasks and manage workloads efficiently.
- Attention to Detail: Must work accurately with a keen eye for detail.
- Communication: Excellent written and verbal communication skills, with the ability to work well within a team environment.
- Task & Time Management: Strong task and time management abilities, able to work independently and under pressure.
- Client Relations: Proactive in going the extra mile to assist clients and instill confidence in the services provided.
Nice to Have:
- One-year IT qualification and/or business qualification