Senior Technical Consultant

Contract

Cape Town

Posted less than a minute ago

Seniority level

Senior

Experience

5+ Years

Remuneration

R 45 000 - R 55 000

Remuneration type

Salary

Remuneration frequency

Monthly

Benefits

Hybrid Work Model

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The Company

The Company is a leading provider of holistic customer champion services, delivering tailored solutions to clients through exceptional support and technical guidance. With a focus on service excellence, The Company ensures a high level of customer satisfaction by offering specialized services that meet clients' needs and business objectives.

The Role

As a Services Consultant, you will play a key role in supporting clients with day-to-day inquiries, strategic workflow advice, and system champion tasks. This includes providing technical guidance, troubleshooting client-specific issues, and ensuring that support logs are accurately documented. You will work closely with the team leader to ensure high-quality service delivery and maintain strong client relationships through timely and effective communication.

Requirements

  • Technical Skills: Strong inclination towards technology with a solid understanding of troubleshooting and system support.
  • Prioritization: Ability to effectively prioritize tasks and manage workloads efficiently.
  • Attention to Detail: Must work accurately with a keen eye for detail.
  • Communication: Excellent written and verbal communication skills, with the ability to work well within a team environment.
  • Task & Time Management: Strong task and time management abilities, able to work independently and under pressure.
  • Client Relations: Proactive in going the extra mile to assist clients and instill confidence in the services provided.

Nice to Have:

  • One-year IT qualification and/or business qualification
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